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Be as specific as possible and avoid general statements like "App doesn't work/is crashing".
What are you trying to do?
Example: I want to export a video.
Which exact steps did you do?
Example:
1. I opened Slapse
2. Swiped right to Animation
3. Cicked the save icon
What is your expected outcome?
Example: My active Slapse should be exported as video.
What was the actual outcome?
Example: The app crashed and no video was exported.
Which phone model?
Example: Samsung Galaxy S10
Which Android version (You can find it in the app under Settings/Build information)?
Example: Android v30
Which Slapse version? (You can find it in the app under Settings/Build information)?
Example: v0.4.21 (38)
Do you have the pro version?
Example: yes/no
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I have the pro paid version , everytime I go to use the upgraded items it tells me I do t have a paid version and will not allow any use beyond basic free usage. Very discouraged as this is a never ending issue so why do I pay for this and I can't get what is owed after paying money? These are simple issues and of the 1000 plus apps I have ever paid for this in the time I have ever used apps is the only one to go down this road. Please help
putonurmanpants.yousissy@gmail.com
Is the best contact for me
James